Terms and Conditions

Welcome to Flamez. These terms and conditions outline the rules and regulations for the use of our gaming services. By creating an account, making a deposit, and participating in the games, you acknowledge that you have read, understood, and agree to be bound by this legal agreement. All activities on the Flamez online casino 2026 are subject to these conditions. It is important to review this document carefully. If any clarification is needed, please refer to our Help Centre or reach out through the information provided on the Flamez contact us page.

General Terms

These terms apply to all players accessing the platform from New Zealand. All services are provided under the regulations of the Kahnawake Gaming Commission (KGC). Players must be at least 18 years of age or the legal age for gambling in their jurisdiction, whichever is higher. By agreeing to these terms, a player confirms they meet the age requirement. We reserve the right to amend these terms at any time, and it is the player’s responsibility to stay informed of any changes.

Player Account Rules

To access real money play, an individual must register for a personal account. The following rules govern all player accounts:

Each person is permitted only one account. Any duplicate accounts may be closed, and any associated winnings voided.
Registration requires providing accurate and current information, including email, country of residence (New Zealand), and preferred currency (NZ$).
The account holder is solely responsible for maintaining the confidentiality of their login details, such as email and password.
Account verification (KYC) is a mandatory procedure required before the first withdrawal. This involves submitting documents like a valid ID, proof of address, and proof of payment method.

Financial Policies and Payments

All financial transactions are conducted in a secure environment. Deposits can be made using various methods, including MiFinity, Skrill, Neteller, and credit or debit cards, with minimums starting from NZ$10. Withdrawals are processed back to the original deposit method where possible. The minimum withdrawal amount is NZ$20 for e-wallets and NZ$50 for a Bank Transfer. We reserve the right to carry out security checks on all transactions to prevent fraudulent activity.

Bonus and Promotion Terms

All promotional offers, including the welcome bonus and daily cashback, are subject to specific terms and conditions in addition to these general rules. Wagering requirements apply to most bonuses; for example, the standard welcome bonus has a 35x wagering requirement, while daily cashback has a 10x requirement. Unless stated otherwise, specific conditions like maximum bet size, eligible games, and validity periods will be outlined in the offer’s terms. Playing with bonus funds is a privilege, and any abuse of the bonus system may result in the forfeiture of winnings.

Prohibited Activities

To ensure a fair and secure gaming environment for everyone, certain activities are strictly prohibited. These include, but are not limited to, using automated software or bots, engaging in collusion with other players, exploiting any software bugs or errors, and undertaking any fraudulent activities related to payments or identity. Any account found to be involved in such actions will be subject to immediate suspension and investigation.

Responsible Gambling

Flamez is committed to promoting responsible gaming. We provide tools to help manage play, including options to set daily, weekly, or monthly deposit limits. Players can also request a cool-off period or a self-exclusion for a minimum of six months by contacting customer support. We encourage everyone to play responsibly and within their means.